Privacy Policy

Last Updated: December 2023

At Tops & Tees Sale, we believe that protecting your privacy is as important as creating the sustainable, comfortable fashion you love. Just as we carefully select eco-friendly materials for our Dresses, Leggings, Long Sleeve Tops, and other collections, we are equally thoughtful about how we handle your personal information.

Our Commitment to You

We understand that our customers are making conscious choices—not only about what they wear but also about how they shop. This privacy policy reflects our commitment to transparency, security, and your peace of mind throughout your sustainable fashion journey with us.

Information We Collect

To provide you with a seamless shopping experience, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you place an order or create an account
• Payment Information: Credit/debit card details or PayPal information processed through our secure payment gateways (we do not store full payment card numbers)
• Order History: Details of products you purchase, returns, and preferences
• Technical Information: IP address, browser type, device information, and browsing behavior on our site
• Communication Data: Records of your interactions with our customer care team

How We Use Your Information

We use your information with the same care and intention that we put into designing our sustainable clothing collections:

• Process your orders and arrange shipping for your sustainable fashion pieces
• Provide customer support and address your inquiries
• Improve our website, product offerings, and overall shopping experience
• Send order confirmations, shipping updates, and service-related communications
• With your consent, share information about new sustainable collections, promotions, and fashion tips
• Ensure the security of our website and prevent fraud

Information Sharing and Disclosure

We value your trust and only share your information in the following circumstances:

• Service Providers: We work with trusted partners who help us operate our business, such as payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT service providers. These partners only receive the information necessary to perform their specific functions.
• Legal Requirements: We may disclose information when required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred, always subject to the same privacy protections.

We never sell your personal information to third parties for marketing purposes.

Data Storage and Security

Just as we prioritize sustainable materials in our fashion, we prioritize robust security measures for your data:

• Your information is stored on secure servers with appropriate technical and organizational safeguards
• We use encryption technology for sensitive data transmission, including during payment processing
• Access to personal information is restricted to authorized personnel who require it to perform their job functions
• We regularly review and update our security practices to maintain the highest standards of protection

While we implement comprehensive security measures, no online transmission or storage method is 100% secure. We encourage you to use strong passwords and protect your login information.

International Data Transfers

As we serve customers worldwide (with some exceptions in Asia and remote regions), your information may be processed in countries outside your residence. We ensure that such transfers comply with applicable data protection laws and that your information remains protected to the standards described in this policy.

Your Rights and Choices

We believe you should have control over your personal information, just as you have control over building your mindful wardrobe. You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time
• Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Like most sustainable online retailers, we use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic site functionality, such as adding items to your cart and secure checkout
• Analytical Cookies: Help us understand how visitors interact with our website, allowing us to improve our offerings
• Preference Cookies: Remember your settings and preferences for a personalized experience
• Marketing Cookies: Used with your consent to show relevant advertisements and measure campaign effectiveness

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your shopping experience.

Children’s Privacy

Our sustainable fashion collections are designed for adults, and our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

As we grow and evolve our sustainable fashion offerings, we may update this privacy policy. The most current version will always be posted on our website with the effective date. We encourage you to review this policy periodically.

Contact Us

Thank you for choosing Tops & Tees Sale, where sustainable fashion meets secure shopping and privacy protection. We’re honored to be part of your journey toward a more mindful wardrobe and a more secure online experience.