Term and Conditions

Welcome to Tops & Tees Sale! These Terms and Conditions govern your use of our website and services. By accessing chicclothessale.com and making a purchase, you agree to these terms. Please read them carefully.

1. Website Use and Access

By accessing our website, you confirm that you are at least 18 years old or have parental consent to make purchases. You agree to use our website for lawful purposes only and not to:

• Engage in any fraudulent activities
• Attempt to gain unauthorized access to our systems
• Interfere with the website’s functionality
• Post or transmit any harmful content

2. Product Information

2.1 Product Range

We specialize in sustainable fashion pieces including:

• Dresses
• Leggings
• Long Sleeve Tops
• Pants
• Skirts
• Sleepwear
• Tops & Tees
• Wraps & Sweaters

2.2 Product Descriptions

We strive to provide accurate product descriptions, colors, and sizing information. However, slight variations may occur due to monitor settings and individual perception. If a product doesn’t meet your expectations, please refer to our return policy.

2.3 Availability

All products are subject to availability. If an item becomes unavailable after you place an order, we will notify you promptly and provide a full refund if payment was processed.

3. Orders and Payment

3.1 Order Process

When you place an order, you’re making an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including:

• Product availability
• Errors in product information
• Suspected fraudulent activity
• Inability to ship to your location

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your payment information on our servers.

3.3 Order Confirmation

After placing an order, you’ll receive an order confirmation email. This email constitutes our acceptance of your order and the formation of a contract between you and Tops & Tees Sale.

4. Shipping and Delivery

4.1 Order Processing

We carefully prepare each sustainable fashion piece with attention to detail. All orders are processed within 1-2 business days after payment confirmation.

4.2 Shipping Methods

We offer two shipping options:

• Standard Shipping – $12.95: Shipped via DHL or FedEx with delivery typically within 10-15 days after shipment
• Free Shipping: For orders over $50, shipped via EMS with delivery typically within 15-25 days after shipment

4.3 Shipping Areas

We ship worldwide with the exception of some Asian countries and remote regions. Delivery times may vary depending on your location and customs processing.

4.4 Delivery Responsibilities

Once we hand your package to the shipping carrier, responsibility for the package transfers to you. We are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.

5. Returns and Exchanges

5.1 Return Window

We accept returns and exchanges within 15 days of your receipt date. To be eligible for return, items must be in their original condition:

• Unworn and unwashed
• With original tags attached
• In original packaging

5.2 Non-Returnable Items

To ensure the hygiene and quality of our sustainable fashion collections, the following items cannot be returned or exchanged:

• Sleepwear: For health and safety reasons, all sleepwear items are final sale

Additionally, we cannot accept returns for items that show signs of wear, washing, or damage, or products without original tags or packaging.

5.3 Return Process

1. Contact our Customer Care Team at [email protected] within 15 days of receiving your order
2. Wait for authorization (provided within 1-2 business days)
3. Ship your return to our returns center using a trackable method
4. Receive your refund or exchange once we receive and inspect your return

5.4 Refund Information

Once your return is processed, refunds will be issued to your original payment method within 7-10 business days. Please note:

• Original shipping fees are non-refundable
• Return shipping costs are the customer’s responsibility unless the return is due to our error

5.5 International Returns

International returns follow the same process. Customers are responsible for any customs duties or international shipping costs associated with returns.

6. User Responsibilities

As a customer, you agree to:

• Provide accurate and complete information when placing orders
• Ensure your shipping address is correct
• Pay for all products and associated costs
• Comply with all applicable laws and regulations
• Use the website only for legitimate purchases
• Accept responsibility for return shipping costs unless the return is due to our error

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Tops & Tees Sale and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

8. Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data.

9. Limitation of Liability

Tops & Tees Sale shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• Your use or inability to use our website
• Any products purchased through our website
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on our website
• Any other matter relating to our website or services

Our total liability to you for all claims related to our products and services shall not exceed the total amount you paid for the products in question.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state where our business is registered. Any disputes shall be resolved in the courts of that jurisdiction.

12. Contact Information